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DELIVERY & REFUNDS POLICY

PAYMENT

Upon receipt of payment, orders will be processed within one day and will be confirmed by email. Payments can be made via Visa, Mastercard, Payfast or EFT.

SHIPPING

Once you have placed your order, your parcel should arrive at your door within 9 working days. You will be provided with a tracking number. Atra Creative promises to package and secure each parcel before shipping.

Atra Creative offers free shipping on all orders.

ORDERS

All orders are printed on demand; Atra Creative does not hold stock of artworks. If you have any queries regarding an order please contact erin@atracreative.co.za.

RETURNS

Unfortunately, artworks and vouchers cannot be returned or exchanged. 

If your order arrives damaged steps will be taken to rectify the damage on a case by case basis. Should this occur please contact erin@atracreative.co.za